Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package. You can also check the status of your order by logging into your account and visiting your "Order History" section. If you need further assistance, feel free to contact our support team.

We offer a range of options for creating custom-designed watches. Whether you’re interested in engraving a personal message or designing a completely unique timepiece, our team is here to help. Contact us directly through our Contact Us section, and we'll guide you through the process of creating your perfect watch.

All of our watches come with a 2-year warranty covering defects in materials and craftsmanship. This warranty does not cover damage caused by accidents, misuse, or normal wear and tear. If you believe your watch has a manufacturing defect, please contact us, and we'll be happy to assist with repairs or replacements.

To ensure your watch stays in top condition, we recommend the following care tips: Keep it dry – Avoid exposing your watch to excessive moisture. While many of our watches are water-resistant, prolonged exposure to water can cause damage. Clean regularly – Gently wipe your watch with a microfiber cloth to remove dirt and fingerprints. Store properly – When not in use, store your watch in a cool, dry place, preferably in its original box or on a watch stand. Regular servicing – To maintain its accuracy, we suggest servicing your watch every 2-3 years. Contact us for servicing details or questions.